FAQ's

Frequently Asked Questions (FAQ)

1. What are your storage cases made of?

Our cases are made from high-quality, durable materials designed to protect your remedies from dust, moisture, and impact. The interiors are lined to keep bottles secure and organized, making them perfect for home or travel use.

2. What sizes and configurations are available?

We offer a variety of case sizes to fit different numbers and types of remedies, from small starter kits to larger professional collections. Each case is thoughtfully designed to keep your bottles upright and easy to access.

3. Will my remedies fit in the case?

Each case is compatible with different homeopathic remedy bottles. Please read each products description. Some cases store up to 15ml remedies and some are designed for 2ml remedies. If you have any unusual sizes, please check the product dimensions listed on the product page or contact us—we’re happy to help.

4. How do I care for my storage case?

Simply wipe the exterior with a soft cloth. Avoid harsh chemicals or abrasive materials. The interior lining can be gently cleaned with a damp cloth if needed.

5. How long does shipping take?

We process orders within 1–3 business days. Shipping times vary depending on your location:

  • Domestic: 3–21 business days

  • International: 7–21 business days

Tracking information will be provided once your order ships.

6. What is your return policy?

We want you to be completely satisfied. Returns are accepted within 30 days of purchase if the case is unused and in its original condition. Please visit our Returns & Refunds page for full instructions.

7. Can I order multiple cases or custom configurations?

Absolutely! You can order multiple cases directly from our store. For custom requests or bulk orders, please contact us via our Contact page.

8. Is my personal information safe?

Yes! We use secure payment gateways and protect your data according to Shopify’s industry-standard privacy and security measures.

9. Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout.

10. Still have questions?

If you don’t see your question here, please contact us. Our team is happy to help and ensure your remedies are stored safely and efficiently.